Warranty and Return Policy

Return

We guarantee that after you wear and set CareKii correctly and use it according to all instructions, you will drink more water, your posture will begin to improve, you will take more breaks, and you will reduce your back sleep time. Your habits will usually improve after a few days of using CareKii. So please use CareKii patiently for at least a few days before you decide to return it. If you have any questions about using CareKii, please do not hesitate to contact us from the CareKii app or here .

If you are not totally satisfied with your purchase, you can return your item(s) for free within 30 days for a full refund (not including the original shipping fee except in cases where we have made a shipping error) as long as the item is in new, unused condition and the original packaging is intact.

If you would like to request an exchange/refund of your item, please contact us from the CareKii app or here within 30 days after you receive the product. We will send you the instructions for the return.

Limited Warranty

Tronicc Technologies warrants to the owner of the physical product purchased from the Online Store will be free from defects in materials and workmanship for a period of 12 months from the date of delivery following the original retail purchase (the “Warranty Period”). If the product fails to conform to this Limited Warranty during the Warranty Period, Tronicc Technologies, at its sole discretion, either (a) repair or replace any defective product or component; or (b) accept the return of the product and refund the money actually paid by the original purchaser for the product (given it is requested within 30 days of receiving). Repair or replacement may be made with a new or refurbished product or components, at Tronicc Technologies's sole discretion. If the product or a component incorporated within it is no longer available, Tronicc Technologies may replace the product with a similar product of similar function, at Tronicc Technologies’s sole discretion. This is your sole and exclusive remedy for breach of this Limited Warranty. Any product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of ninety (90) days from the date of delivery or the remaining Warranty Period.

Warranty Conditions

Our guarantee does not cover product damages that may have resulted from normal wear and tear, accidental damage caused by the user, faults as a result of willful or negligent operation, or any other handling. Additionally, Tronicc Technologies will not be liable for any damages that may result from the use of any Tronicc Technologies's product. Our 12 month warranty does not cover the repair or replacement of property such as electronic devices and/or other personal property.

Before being able to claim under this Limited Warranty, the owner of the product must (a) notify us of the intention to claim during the Warranty Period and providing a description of the alleged failure, and (b) comply with Tronicc Technologies’s return shipping instructions. Tronicc Technologies will have no warranty obligations with respect to a returned product if it determines, in its reasonable discretion after examination of the returned product, that the product is an Ineligible product (defined below).

Disclaimer for Warranties

Pictures on the website may not always directly portray the exact same color and material pattern as in real life. Except as stated above in this limited warranty, and to the maximum extent permitted by applicable law, Tronicc Technologies disclaims all express, implied, and statutory warranties and conditions with respect to the product, including the implied warranties of merchantability, and fitness for a particular purpose. To the maximum extent permitted by applicable law, Tronicc Technologies also limits the duration of any implied warranties or conditions to the duration of this limited warranty.

This product is provided for personal use only and does not provide professional, medical, or paramedical advice or healthcare services and must not be relied upon as such. You should make all medical or health-related decisions based on professional advice from a licensed physician or qualified health care professional who is fully aware of your individual circumstances. This device is not FDA approved.

Limitation of Damages

In addition to the above warranty disclaimers, in no event will Tronicc Technologies be liable for any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profits, arising from or relating to this limited warranty or the product, and Tronicc Technologies’s total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for the product by the original purchaser. You acknowledge and understand that the disclaimers, exclusions and limitations of liability set forth herein form an essential basis of the agreement between you and Tronicc Technologies governing your use of the product and they apply without regard to whether the terms of this limited warranty have proven ineffective or if a remedy fails of its essential purpose.

Download the CareKii app from the link or search for "carekii" in the app store to download